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🔐 PRIVACY POLICY
PetNest Store
Website: petsnests.com
Email: store.awaked@gmail.com
Last updated: 2026
1. INTRODUCTION
This Privacy Policy describes how PetNest Store (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
We comply with applicable data protection laws, including the Swiss Data Protection Act (FADP) and the EU General Data Protection Regulation (GDPR).
2. INFORMATION WE COLLECT
We collect the following personal information when you use our website:
Name
Billing and shipping address
Email address
Phone number (if provided)
Payment information (processed securely by third-party providers, not stored by us)
We also automatically collect:
IP address
Browser type
Device information
Time zone
Cookies and browsing behavior
Pages viewed
3. HOW WE USE YOUR INFORMATION
We use your information to:
Process and fulfill orders
Send order confirmations and updates
Provide customer support
Prevent fraud and improve security
Improve website performance
Run advertising campaigns (Google Ads, Facebook Ads)
4. SHARING YOUR INFORMATION
We do not sell your personal data.
We only share your data with trusted third parties necessary to operate our business:
Shopify (store platform)
Payment processors (PayPal, Shopify Payments, etc.)
CJ Dropshipping (order fulfillment)
Google Ads and Google Analytics
Shipping and logistics providers
These providers only receive the necessary information to complete their services.
5. INTERNATIONAL DATA TRANSFERS
Your data may be transferred and processed outside Switzerland and the European Economic Area (EEA), including countries such as China or the United States.
We ensure appropriate safeguards are used to protect your personal data.
6. COOKIES
We use cookies to:
Improve website functionality
Analyze traffic and performance
Personalize user experience
Support advertising campaigns
You can disable cookies in your browser settings, but some features may not function properly.
7. DATA SECURITY
We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse.
However, no online system is 100% secure.
8. YOUR RIGHTS
Depending on your location (Switzerland or EU), you have the right to:
Access your personal data
Request correction of your data
Request deletion of your data
Withdraw consent for marketing
Request data portability (where applicable)
To exercise your rights, contact us at:
store.awaked@gmail.com
9. DATA RETENTION
We retain your personal data only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements
10. THIRD-PARTY SERVICES
We use third-party services that have their own privacy policies:
Shopify
CJ Dropshipping
Google Ads
Google Analytics
Payment providers
We recommend reviewing their privacy policies separately.
11. CHILDREN’S PRIVACY
Our website is not intended for individuals under 16 years old. We do not knowingly collect data from children.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
13. CONTACT INFORMATION
If you have any questions about this Privacy Policy, contact us:
Email: store.awaked@gmail.com
Website: petsnests.com