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📄 Terms of Service
OVERVIEW
This website is operated by, Website: petsnests.com, PetNest Store . Throughout the site, the terms “we”, “us” and “our” refer to PetNest Store . By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or you have given consent for any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service without written permission.
3. Products & Pricing
All products are subject to availability. Prices are subject to change without notice.
We strive to ensure all product descriptions and prices are accurate, but we do not guarantee that all information is error-free.
4. Shipping Policy
We currently ship to selected countries including Switzerland, Germany, Austria, Netherlands, Belgium, and other European regions.
Orders are processed within 1–3 business days.
Estimated delivery time is 7–15 business days depending on destination and shipping method.
Delivery times are estimates and may be affected by customs or courier delays.
5. Returns & Refunds
We accept returns under the following conditions:
Item is defective or damaged upon arrival
Item is not as described
Return requests must be made within 14 days of delivery.
To request a refund or replacement, contact us at:
📧 store.awaked@gmail.com
Refunds are processed after inspection or proof of issue.
6. Third-Party Fulfillment
Some products may be fulfilled by third-party suppliers. We are not responsible for delays caused by shipping carriers or suppliers.
7. Order Cancellation
We reserve the right to cancel or refuse any order if fraud or incorrect information is suspected.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Contact Information
Questions about these Terms should be sent to:
📧 store.awaked@gmail.com
Website: petsnests.com